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Retirement and forum shutdown (17 Jan 2022)

Hi,

John Howell who has managed the forum for years is getting on and wishes to retire from the role of managing it.
Over the years, he has managed the forum through good days and bad days and he has always been fair.
He has managed to bring his passion for fish keeping to the forum and keep it going for so long.

I wish to thank John for his hard work in keeping the forum going.

With John wishing to "retire" from the role of managing the forum and the forum receiving very little traffic, I think we must agree that forum has come to a natural conclusion and it's time to put it to rest.

I am proposing that the forum be made read-only from March 2022 onwards and that no new users or content be created. The website is still registered for several more years, so the content will still be accessible but no new topics or replies will be allowed.

If there is interest from the ITFS or other fish keeping clubs, we may redirect traffic to them or to a Facebook group but will not actively manage it.

I'd like to thank everyone over the years who helped with forum, posted a reply, started a new topic, ask a question and helped a newbie in fish keeping. And thank you to the sponsors who helped us along the away. Hopefully it made the hobby stronger.

I'd especially like to thank John Howell and Valerie Rousseau for all of their contributions, without them the forum would have never been has successful.

Thank you
Darragh Sherwin

Zooplus

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17 Jan 2011 12:47 #1 by Gerry The Chip (Gerard)
Just a quick question lads has anyone ever had to return a product to zooplus.ie? As some of u know iv been having trouble with my Jbl e900 Its noisy and isnt doin a great job cleaning my tank! Iv spent the last 10 days trying different things to try sort it out but with no joy.

From what i hear most other people are happy with theres so im guessing mines faulty, Just contacted zooplus and waiting for a reply. My biggest problem now is having a tank with no filter for probably a few weeks:angry:

Gerry

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17 Jan 2011 12:54 #2 by roealdo (j)
Replied by roealdo (j) on topic Re: Zooplus
i've sent stuff back. Food small items. usually no problems but think I had to pay postage

I've an external (eheim 2217 i think) if you want to keep you going. No media. Dublin based.

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17 Jan 2011 13:01 #3 by sheag35 (Seamus Gillespie)
just proves how vital the local lfs is, you could have had that sorted immediately by them rather than this waiting around. hope you get it sorted, and do lots of water changes to keep fish healthy while your waiting on this to be sorted

Fishkeeping the Only way to get wet and wild

currently 25 tanks, and breeding is the aim of everything i keep
location:Limerick

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17 Jan 2011 13:11 #4 by Ma (mm mm)
Replied by Ma (mm mm) on topic Re: Zooplus
Yeah you gotta send it back to Germany matey



I got a a filter and had to send it back.

re Local LFS, the lfs price was twice the Zooplus site amount, thats a serious difference I was willing to wait on, postage n all for sending it back was still way cheaper. Besides what self repeccting fishkeeper doesn't have a spare filter at this stage when second hand ones go for buttons.:)


Mark

Location D.11

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17 Jan 2011 13:13 #5 by Gerry The Chip (Gerard)
Replied by Gerry The Chip (Gerard) on topic Re: Zooplus
Haha i knew someone would rub my nose in it :laugh:

I know who would have thought the first bit of equipment i buy off the internet turns out to be faulty.
Thanks for the offer roealdo but iv got the internal juwel pump i took out that should keep me going for a while.

Just hope they replace it now.

Gerry

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17 Jan 2011 13:20 #6 by sheag35 (Seamus Gillespie)
not trying to rub your nose in it mate, just stating yep internet sites are generally quite cheaper but the service etc you get from a lfs is invaluable, the amount you save in my opinion isnt worth the hassle in a situation like this.. glad you have a spare filter running its vital to have a couple of spares for this type of situation, and fare dues to roealdo for offering a loaner.

Fishkeeping the Only way to get wet and wild

currently 25 tanks, and breeding is the aim of everything i keep
location:Limerick

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17 Jan 2011 13:26 #7 by PetCoLongMileRoad (Drew Latimer)
RE: half the price of LFS prices yeah that's true indeed they don't have as many overheads as we do as you could imagine, but if everyone wants to pinch penny's your favourite LFS's will close down look at the fish bowl, the first and surely not the last shop to close

If you're going to be crazy, you have to get paid for it or else you're going to be locked up.

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17 Jan 2011 14:30 #8 by joey (joe watson)
Replied by joey (joe watson) on topic Re: Zooplus
not meaning to hijack, but this is relevant:
i've just returned an item i bought from ebay, off a uk aquatics supplier - hagen glo 2x54w t5 ballast. couldn't find any shops here that did twin t5 ballasts for the price, but maidenshead did do them for around 50% more cost.
my god i will NEVER do this again. the ballast was new but faulty and it cost me another 15euro to send it back via registered post, which has now cost me 5euro less than taking the trip to carlow and that doesn't include the packing cost (and the hassle)
so now i'm pee'd off with internet shopping and this has proven my usual distrust in internet shopping. sorry maidenshead i should have gone to ye, i will use lfs now for pretty much all my shoppiing if there is only a few yoyo's in the price difference. screw ebay. i'd only get food from zooplus so cant see how it'd be faulty or need to be returned (unless you accidentally order the wrong stuff or your fish die and dont need food anymore)

sorry for the waffle, just pee'd off today

Location: Portlaoise, Midlands

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17 Jan 2011 14:32 #9 by Gerry The Chip (Gerard)
Replied by Gerry The Chip (Gerard) on topic Re: Zooplus
Thanks for the replys lads, Iv never met a person that buys everything off the internet anyways but in my opinion if i save 70 euro on a filter because i bought it on the net then id end up buyin more fish in a Lfs anyway so it evens things out and everyone's happy, Well usually everyone's happy with me being the exception because iv to return the filter :laugh:

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17 Jan 2011 15:06 #10 by Gerry The Chip (Gerard)
Replied by Gerry The Chip (Gerard) on topic Re: Zooplus
Ha no problem at all Joey i should be as annoyed as you, zooplus havent even gotton back to me yet,

Gerry

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18 Jan 2011 02:53 #11 by joey (joe watson)
Replied by joey (joe watson) on topic Re: Zooplus
if i was you i'd be finding a random german speaking person and getting them to call zooplus and beat their ears in down the phone. at least with my situation the guys replied to a message the next day saying the return is not a problem

Location: Portlaoise, Midlands

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18 Jan 2011 17:10 #12 by Ma (mm mm)
Replied by Ma (mm mm) on topic Re: Zooplus

Thanks for the replys lads, Iv never met a person that buys everything off the internet anyways but in my opinion if i save 70 euro on a filter because i bought it on the net then id end up buyin more fish in a Lfs anyway so it evens things out and everyone's happy, Well usually everyone's happy with me being the exception because iv to return the filter :laugh:




As you know Gerry I buy all my fish in our LFS. Buying fish online and having them posted to you, well, it is worse than buying a filter online, as the fish are obviously living and not as durable when it comes ot bad handling and storage ect.

Never buy fish online is my advice anyways.

Zooplus, sent my filter back and had a new one in a few days:) No bod but if you only got one filter and need it replaced asap if it goes, buy local.


Mark

Location D.11

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18 Jan 2011 17:25 #13 by platty252 (Darren Dalton)
I purchased a filter from them before that leaked (tetratec).

It took six months to resolve the problem + postage.

I ended up buying a filter locally just to replace the leaking one.

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18 Jan 2011 18:51 #14 by Ma (mm mm)
Replied by Ma (mm mm) on topic Re: Zooplus
Jaesus Darren, 6 months, not good at all. I have bought form the site a few times and no issues even with the retrun though if its possible for them to have you waiting anything like that long to get something resolved I probably wouldn't bother as only a really rubbish service could have you waiting that long, no excuse for a 6 months wait except indifference or incompetence, neither of which is any use when you are down a filter\money.



Mark

Location D.11

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18 Jan 2011 19:02 #15 by Gerry The Chip (Gerard)
Replied by Gerry The Chip (Gerard) on topic Re: Zooplus
Got two emails this morning lads one saying they are sending a replacement immediately and when i get it to email them a date so they can pick up the faulty one, And the other email said it had been posted today so should be here by friday happy days.

Ill just keep the noisy one running untill i get my new one, So must say im happy enough with how things went :)

Gerry

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18 Jan 2011 19:26 #16 by Ma (mm mm)
Replied by Ma (mm mm) on topic Re: Zooplus
Nice one Gerry, pretty much as with myself, no bod.



Mark

Location D.11

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18 Jan 2011 20:14 - 18 Jan 2011 20:18 #17 by Jim (Jim Lawlor)
Replied by Jim (Jim Lawlor) on topic Re: Zooplus
If you ever buy anything online and aren't getting results from the seller, go to your credit card company and tell them its a disputed transaction. You'll get your money back from Visa / Mastercard and then they'll go after the vendor with a big stick.

Usually, if you tell zooplus or whoever that you're going to do this, they cut the crap straightaway.
Last edit: 18 Jan 2011 20:18 by Jim (Jim Lawlor).

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18 Jan 2011 20:57 #18 by Gerry The Chip (Gerard)
Replied by Gerry The Chip (Gerard) on topic Re: Zooplus
"WITH A BIG STICK"

:laugh: :laugh: :laugh: :laugh:

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