Blau Aquaristic Complaint.

Firstly, I have to say I love the basic ideas behind the Blau range of products, they are pretty sleek and everything that is supposed to work, seems to, except for one basic but absolutely necessary and rudimentary thing, the Light Clamp...... the Light itself is a very good piece of kit and I love the strength of the output from it and it's design, that is the Light part itself, however, the twisted metal springlike cable , in my opinion is way too high/long and allows for way too much bleed onto surrounding Walls etc.

but my NO. 1 HATE Is the very very mediocre clamp that is used to attach the unit to the Tank . To adjust the light you MUST bend the Slinky like extension in order to manipulate it into the correct position, this puts undue stress and damaging strain on a very flimsy piece of Plastic. It only takes a few turns of the Grub Screw to see the clamp splay and minute hairline cracks appear, this , obviously, in a very short time will lead to degradation and collapse of the Clamp, what then? I know the Mechanical Engineering department in work would, if I begged them to, sculpt identical ones in light Aluminium for me and I can put a small piece of plasticised Rubber in between the Glass and the Metal but I think it's a very basic flaw in an otherwise nicely designed piece of Aquarium design.

I don't know how to contact Blau re this flaw and the replacement of the cracked one with another Plastic one doesn't solve the problem.

Anyone any ideas?

Kev.

Are these the guys Kev?

www.blaufish.com/sites/en/contactar.html

Ah thanks M8,

I'll pop off an email to them, no harm to let them know, they are going to be replacing a lot of Clamps unless they get it sorted.

Thank you so much.

Kev.

E-mail sent, anyone know if any other retailer sells them here or is it just Seahorse?

Kev.

Have the same prob myself Kev. Can't fault the tank or the light itself but the clip is horse manure.
Let us know if you get any feedback from Blau.

Paddy

I might be wrong but I was contacting BLAU at that email:
This email address is being protected from spambots. You need JavaScript enabled to view it. here is flash catalogue of Blau on last page You have all company details: www.blau-aquaristic.com/

I'm not shure are dose two Blau companys are the same brand, they are bouth located in Barcelona but in diferent locations.


Dan

Thanks Dan.

Kev.

You are more than welcome

Dan.

The ones i sell ya break

No Craig, just a general comment, you can see how tight they need to be to stop them slipping, the whole bracket looks like it is of poor quality.

Kev.